QRFS Privacy Policy  

Updated: January 23, 2022.

Thank you for visiting QRFS. This Privacy Policy describes the personal data handling policies of QRFS as a data controller, including the following:

• What personal data we collect, including through our website located at https://www.qrfs.com (the “Site”);
• How we use the data;
• With whom we may share the personal data;
• Legal basis for processing the data;
• Storage and security of your data;
• Your Privacy Rights, Choices and Disclosures, including those for Europe and California;
• Users outside the United States; and
• Links to other sites, Privacy Policy updates, and Contact Information.

Table of Contents

1. Personal Data We Collect or Process
2. How We Use the Data
3. With Whom We Share Personal Data
4. Grounds for Using Your Personal Data
5. Storage and Protection of Your Personal Data
6. Your Rights, Choices, and Disclosures
1. General
2. Your European Privacy Rights and Choices
3. California Disclosures
7. Users Outside the USA
8. Links to Other Sites
9. Privacy Policy Changes
10. Questions and Contact Information

Personal Data We Collect or Process

The Site captures some information about you automatically utilizing background local storage and session storage technologies (“Cookies”) in order to IMPROVE the user experience. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of the Site (including certain third-party services and features offered as part of our website). Examples of information of this type are your IP address, the browser you are using, the operating system you are using, the pages on the website that you visit, and details of your transaction activity, such as the amount, date and time for each transaction. When we use Cookies, we may use “session” Cookies that last until you close your browser or “persistent” cookies that last until you or your browser delete them. You may change your browser setting to decline the use of Cookies.
Pixel tagsd or clear GIFs, also known as web beacons, are transparent graphical images placed on a website. We use these items on our Site to permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may use third-party companies to help us tailor Site content to users or to serve ads or messages on our behalf. These companies may employ cookies and web beacons to measure advertising or messaging effectiveness (such as which web pages are visited, which messages are responded to, or what products are purchased and in what amount).

We use Google Analytics, a web analytics service of Google Inc. (“Google”) which uses Cookies to identify the frequency of use of certain areas of our website and to identify preferences. The information regarding your use of this website that is generated by the Cookie (including your truncated IP address) is transferred to a Google server in the United States and stored there. Google will use this information to analyze your use of the Site, compile reports on activity for us, and perform further services associated with website use and Internet use. Google may also transmit this information to third parties where required by law or to the extent that third parties process these data on behalf of Google. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here: www.tools.google.com/dlpage/gaoptout.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We operate social media pages on third party networks and have social media icons on our Site. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

We also collect information that you provide to us voluntarily. QRFS collects the information that you provide to us when you sign up to receive newsletters, advisories, announcements, and invitations and contact us by email. We use this information only to respond to your comments, requests or questions. If you inquire about a career at QRFS, you have the option of sending us a resume containing personal data about you and which we will use solely for employment evaluation purposes. Providing this information is completely voluntary. Please do not submit to us any sensitive personal information.

We do not knowingly collect information from users of our Site under the age of 18 and/or their internet usage, and such persons are not authorized to use the Site. If we obtain actual knowledge that a user is under 18, we will take steps to remove that user's personal information from our databases. By using the Site, you represent that you are at least 18 years old. You also represent, by accessing or using the Site, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept the terms in this Privacy Policy.

How We Use the Data

We use the personal data we collect to respond to your inquiries, provide or enhance the services you request, perform our contractual obligations, provide updates and other important information related to your activity on and with the Site, inform you of new services or changes in our services, connect you with third parties whose services may be of interest to you, administer the Site, fill employment positions, enter into contracts for services, to fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. You will have the opportunity to opt-out of any electronic marketing communications you may receive from us.

With Whom We Share Personal Data

QRFS is headquartered in the United States, and as such may need to share information with internal personnel and our affiliates located in different geographic locations.  We may also share your personal data to third parties (within or outside your country of residence) who perform services on our behalf, including without limitation, our technology providers, content specialists, and professional advisors and third parties whose services may be of interest to you. 

We may disclose information (within or outside your country of residence) if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us. 

QRFS may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) QRFS’s rights or property, or the rights or property of visitors to or users of the Site. QRFS reserves the right at all times to disclose any information that QRFS deems necessary to comply with any applicable law, regulation, legal process, or governmental request. QRFS also may disclose your information when QRFS determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

Your information may be transferred to another company (within or outside your country of residence) in connection with a merger or in the event that our business is acquired in whole or part by another company.

We may share aggregated and de-identified information with third parties (within or outside your country of residence) for analytical, research or other similar purposes.

QRFS may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgments on the Site, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them. 

Grounds for Using Your Personal Data

We rely on the following legal grounds to process your personal information:

Consent. Some uses of your personal data as described in this Privacy Policy are subject to your consent, such as marketing email communications. To withdraw your consent, please contact us at [email protected]. You may also refrain from providing, or withdraw, your consent for Cookies via your browser and mobile settings.

Performance of a Contract. We may need to collect and use your personal information to enter into a contract with you and to fulfill your requests.

Legitimate Interests. We may use your personal information for our legitimate interests to provide our Site and to improve our Site and the content contained thereon. We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.

Compliance with Legal Obligations. We may use your personal information as necessary to comply with our legal obligations.

Storage and Protection of Your Personal Data

We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user.

We take reasonable administrative, physical, and technical precautions to protect your personal data and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data that they will protect the data with safeguards that are substantially equivalent to those used by QRFS.
No Internet or e-mail transmission is ever fully secure or error-free, however. We, therefore, cannot guarantee the absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.

Your Rights, Choices and Disclosures

1. General. This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt-out of the sale of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your information, contact us at [email protected].

You may opt-out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us at [email protected]. Some non-marketing communications may not be subject to a general opt-out, such as disclosures to comply with legal requirements, software updates and other support-related information.

Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.

You may be able to disable Cookies through your browser settings, but if you delete or disable Cookies, you may experience interruptions or limited functionality in certain areas of the Services.

2. Your European Privacy Rights and Choices. If you reside or otherwise find yourself in the territory of Europe, your privacy rights under the European data protection law include:

• Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or need additional information you can contact us any time.
• Right of access, restriction of processing, erasure. You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal, ethical and contractual obligations. To make a request or to ask us a question about our data practices, please contact us via email at at [email protected].
• Right to withdraw your consent at any time. When we process your personal data based on your consent, you have the right to withdraw it at any time.
• Right to object at any time. You have the right to object at any time to receiving marketing or promotional materials from us by either following the opt-out instructions in commercial e-mails or by contacting us, as well as the right to object to any processing of your personal data based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal, ethical, and contractual obligations. Some non-marketing communications are not subject to a general opt-out, such as disclosures to comply with legal requirements.
• Right to data portability. You have the right to data portability of your own personal data by contacting us.
• Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you
• Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according to the European Privacy regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.

3. California Disclosures

California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to at [email protected] with “California Shine The Light Rights” in the subject line.

California Do Not Track Disclosure: At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, we are unable to respond to Do Not Track browser settings.

California Consumer Privacy Act Disclosures. The California Consumer Privacy Act is effective on January 1, 2020. As of that date, California residents have the right to request:

Additionally, you have the right to request deletion of your personal information, the right to opt-out of the sale of your information (if applicable) and the right not to be discriminated against for exercising any of your CCPA rights.

In the twelve (12) months preceding the Effective Date of this Privacy Policy, we may have collected or received, from our customers and from third parties in connection with providing our services, information about California consumers in each of the following categories.

• Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
• Any categories of personal information described in subdivision (e) of Section 1798.80.
• Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
• Geolocation data.
• Professional or employment-related information.
• Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We do not sell personal information for monetary consideration under CCPA. Personal data may be provided to our service providers and to third parties under Section 1798.140(t)(2)(A) of the CCPA. In the event that the use of Google Analytics cookies constitutes a “sale” under CCPA, you may opt-out of the use of such cookies by downloading the browser add-on here: www.tools.google.com/dlpage/gaoptout.

Our contact information, including a toll-free phone number, is listed at the bottom of this policy. You may also submit a request on our website form located at https://www.qrfs.com/contact-qrfs-by-phone-or-email, select General company information, and enter your request in the message field. We will ask for your name, email address, and country and state of residence. If this information is insufficient to verify your identity and assess your privacy request, we may need to ask for additional information. You may also designate an authorized agent to make a CCPA privacy request.

Users Outside the United States

The Site is controlled and operated from the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities. Personal data may also be transferred from the country of your residence to other countries, including the United States.

Links to Other Site

Our Site may contain links to other websites for your convenience or information. These websites may be operated by companies unaffiliated with QRFS, and we are not responsible for the content or privacy practices of those websites. Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites.

Privacy Policy Changes

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Site after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically and especially before you provide personal data to us. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

Questions and Contact Information

QRFS is located at:
11091 Air Park Road
Ashland, VA 23005

Please contact us if you have any questions about our Privacy Policy. You may contact us by sending correspondence to the foregoing address, by emailing us at [email protected] or calling us toll-free at 888-361-6662.